SOXALITO TERMS OF SERVICE, USE AND PURCHASE
Welcome to Soxalito! This website located at www.Soxalito.com (this “Site”) is owned and operated by Soxalito, LLC,. Soxalito provides website features and other products and services to you when you visit, shop or purchase items from this Site, access this Site from your mobile devices, or use software provided by Soxalito in connection with any of the foregoing (collectively, “Soxalito Services”). Soxalito provides its products and services subject to these Terms of Service.
By using the Soxalito Services, you agree to these conditions. Please ready them carefully.
By accessing or using this Site, mobile application or other Soxalito product or service on any computer, mobile phone, tablet, console or other device (collectively, “Device”), you acknowledge and agree that you have read, understand and agree to be bound by these Terms of Service and any other applicable law, whether or not you are a registered member of Soxalito You must be at least 18 years old to use this Site or Services. Soxalito may change these Terms of Service at any time without notice. When we make changes, we will post them here. Your continued use of the Soxalito Services or enrollment as a Soxalito Member shall be considered your acceptance to the revised Terms of Service. If you do not agree to these Terms of Service, please do not use this Site or any Soxalito Services and immediately cancel your Soxalito Membership by calling one of our customer service representatives at 415-332-3336, emailing us at firstname.lastname@example.org.
When you use any Soxalito Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or through the other Soxalito Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
HOW A SOXALITO SUBSCRIPTION WORKS
Upon enrollment in the subscription program, you will receive new monthly shipments of socks on the date of purchase and every month there after on your coinciding purchase renewal date. You may cancel your Soxalito Membership Account at any time. If you wish to cancel, simply call our customer service representatives at (415)332-7300, or emailing us at email@example.com from 12pm to 6 pm (PAC), Monday through Friday. There is a cancellation fee of $10 if you cancel early, based on your receipt of the ‘free sock’ for annual membership.
SOXALITO “PAY ONCE OPTION”
Shipping is $3 for purchased items and FREE for the sock subscription.
Your first month is processed within one business day. Subscriptions shipping to the United States usually take 7-10 business days to arrive from the ship date. International orders maybe take up to 3 weeks to arrive. For each month after, you can expect your socks to arrive at roughly the same time every month. International delivery times vary, but usually take 3-4 weeks for your first pair to arrive due to many variables out of our control. Additionally, to get the international shipping cost down so low we are unable to provide tracking information. But if you are having trouble with your shipment, don’t hesitate to get in touch firstname.lastname@example.org.
PLEASE NOTE: Our shipping deadline is the 20th of each month. If your order is processed after that, your subscription will roll over and begin the following month.
RETURNS & EXCHANGES
Soxalito strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for all orders within 30 days from the date of shipment and in new, unused condition with original packaging. You will responsible for all return and exchange shipping costs.
Soxalito offers and easy exchange options: Simply ship your unused socks back to our warehouse, located at 771 Bridgeway, Sausalito, CA 94965 and upon arrival we will reship you pre-selected pair of socks. You will be responsible for the cost of shipping your original pair back to our warehouse.
Soxalito is required by law to collect sales tax on orders shipped to California. If your order is shipping to Califronia, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation. Soxalito reserves the right to collect sales tax in any other jurisdictions if Soxalito believes that such collection is required by law.
To make purchases through the Soxalito Site or to become a Soxalito Member you must submit credit card information. You represent and warrant to Soxalito that such information is true and that you are authorized to use the payment instrument. You will promptly update your Account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You authorize Soxalito to use any updated credit card information submitted by your credit card company directly to Soxalito. If you dispute any charges, you must inform Soxalito within thirty (30) days upon receipt of Soxalito’s invoice. We reserve the right to change Soxalito prices and fees. Your continued use of the Soxalito Services after the price change becomes effective constitutes your agreement to pay the changed amount.
ACCOUNT CONFIDENTIALITY AND ACCESS
You are solely responsible for maintaining the confidentiality of your Account, all activities occurring under your Account and all access to and use of the Soxalito Services by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations. You agree to accept responsibility for all activities that occur under your account and password. Soxalito shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your Account, including but not limited to your member sign-in password and email address. You acknowledge and accept that your use of the Soxalito Services is in compliance with these Terms of Service. You further acknowledge and accept that Soxalito shall have no obligation to investigate the authorization or source of any Account activity, including purchase activity following a proper log-in to this Site or any Services, which is defined as a matching and current member sign-in and user password. You shall notify Soxalito immediately of any unauthorized access to your Account or any other unauthorized use of any Soxalito Services.
You agree that Soxalito may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms of Service; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive or illegal activity, or any other activity which Soxalito believes is harmful to its business interests; or (f) for no reason. You agree that any termination, limitation of access and/or suspension shall be made in the Soxalito’s sole discretion and that Soxalito shall not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.
Any and all Soxalito Services may be used only for lawful purposes and are available only for your personal, noncommercial use, which shall be limited to viewing this Site, purchasing products, providing information to Soxalito, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications.
Prices, descriptions and availability of products are subject to change without notice. Errors may be corrected when discovered, and Soxalito reserves the right to revoke any stated offer in order to correct any errors or inaccuracies. Although Soxalito has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and Soxalito cannot guarantee that the user’s monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. Soxalito is not responsible for typographical errors regarding price or any other matter.
All orders placed through any Soxalito are subject to Soxalito’s acceptance. This means that Soxalito may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, Soxalito will issue you a refund.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Soxalito publishes information within the Soxalito Services as a convenience to its visitors. While Soxalito attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Soxalito Services at any time without notice. The Soxalito products described in the Soxalito Services may not be available in your region. Soxalito does not claim that the information on this Site is appropriate to your jurisdiction or that the products described in the Soxalito Services will be available for purchase in all jurisdictions.
YOUR USE OF THE SOXALITO SERVICES ARE AT YOUR SOLE RISK. THE SOXALITO SERVICES AND THE PRODUCTS OFFERED THROUGH THE SOXALITO SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOXALITO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
SOXALITO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, THAT THE OPERATION OF THIS SITE OR ANY OF THE SOXALITO SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR AS TO THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, OR ANY OF THE SOXALITO SERVICES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE, UNLESS OTHERWISE SPECIFIED IN WRITING.
SOXALITO SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE SOXALITO SERVICES OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SOXALITO, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, EVEN IF SOXALITO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOXALITO SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE SOXALITO SERVICES ISSUED AGAINST YOU BY THIRD PARTY FINANICAL INSTITUTIONS SUCH AS BANKS OR CREDIT CARD COMPANIES. SOXALITO SHALL NOT BE LIABLE FOR ANY OVERDRAFT, LATE OR ANY OTHER CHARGES ISSUED AGAINST YOU BY A BANK OR CREDIT CARD.
CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SOXALITO SERVICES, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SOXALITO SERVICES. IF A PRODUCT OFFERED THROUGH THE SOXALITO SERVICES IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN ACCORDANCE WITH THE RETURN POLICY SET FORTH IN DETAIL IN THESE TERMS OF SERVICE.
Updated December 15th 2016